Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at serviciocasalandron@gmail.com. And we'll begin a return process and give all the details. If the return is accepted after receiving the item you will have a LANDRÓN GIFT CARD to use for the same amount.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
ALL SALES ARE FINAL. We don't offer refunds. If the item need to be altered and is CLASSIFIED AS ADJUSTMENT MEETING the client will have ONE (1) meeting for alterations. Contact us and we will notify you when you can visit our store. We don't offer alterations meetings or refunds for READY TO WEAR PIECES. If you don't want the item, you can exchange it for something for the same price or you receive a GIFT CARD valid for 60-days and can be used only for MADE PIECES. You can't use the GIFT CARD for CUSTOM PIECES. Please contact us at serviciocasalandron@gmail.com or info.landronlilliam@gmail.com for more information.